Privacy Policy

We are committed to protecting the privacy of our visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://guidanceignou.online// and interact with our services.

This policy applies only to information collected through our website and online communication channels related to our services. By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

• Personal Information You Provide: This may include your name, phone number, email address, city, course interest, and any other details you voluntarily submit through forms, calls, WhatsApp, or inquiry pages.
• Log Data: Like many websites, we automatically collect technical data such as your IP address, browser type, device information, referral source, pages visited, and date/time of your visit.
• Usage Data: We may collect information about how you interact with our website, including page views, clicks, time spent on pages, and form submissions.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and provide counseling or service-related support.
• To contact you regarding admissions, courses, services, or requested information.
• To improve website performance, user experience, and marketing campaigns.
• To track leads, conversions, and campaign effectiveness.
• To maintain website security and prevent fraud or misuse.
• To send updates, promotional messages, or service-related communication where permitted by law.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar tracking technologies to improve your experience and understand how users interact with our website.

• Essential Cookies: Help the website function properly.
• Analytics Cookies: Help us understand website traffic and visitor behavior.
• Advertising Cookies: Help measure ad performance and improve marketing relevance.

Google Services

We may use Google services such as Google Ads and Google Analytics. These tools may collect information through cookies and similar technologies to understand website usage and advertising performance.

You can learn more about how Google uses data by visiting: Google Advertising Policies.

Microsoft Advertising and Universal Event Tracking (UET)

We may use Microsoft Advertising technologies, including Universal Event Tracking (UET), to collect data about how visitors interact with our website. This may include information such as pages visited, actions taken on the site, browser/device information, and ad interaction data.

This information helps us measure ad performance, improve our website and services, and understand how users engage with our advertising campaigns.

Microsoft may collect or receive data from our website through cookies, tracking scripts, and similar technologies in order to provide Microsoft Advertising services. You can learn more by reviewing the Microsoft Privacy Statement.

Your Cookie Choices

Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect certain features and functionality of the website.

Where required by applicable law, we will request your consent before using non-essential cookies or advertising trackers.

4. How We Share Information

We do not sell your personal information. However, we may share your information in the following situations:

• With service providers or partners who help us operate our website, advertising campaigns, CRM systems, lead management systems, or communication tools.
• With trusted counseling, admission, or support teams where necessary to respond to your inquiry.
• Where required by law, regulation, legal process, or government request.
• To protect our rights, property, users, or business from fraud, abuse, or security threats.

5. Data Security

We use reasonable technical and organizational safeguards to protect the personal information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable law, you may have rights related to your personal data, including:

• The right to access your personal data.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal data.
• The right to object to certain processing activities.
• The right to withdraw consent where consent is the basis of processing.

To exercise any of these rights, please contact us using the contact details below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal data to us, please contact us so that we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date. You are encouraged to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details below:

• Email: info@guidanceignou.online
• Phone: +91-9240250000